Cabify

  • 1.0
    out of 5
    3 Ratings
  • 1 star

    Vitae dolche

    -1 star: I’ve tried register via apple ID - error, something went wrong. -1 star: I’ve tried register vie phone - did not receive any sms or message in whatsapp. -1 star: I’ve tried register via google ID - blocked I guess. Field with phone number red and no error text what is wrong. -1 star: there is no option to contact you in the app while not logged.

    Developer Response

    Hello Vitae 👋️! We want to fix your account as soon as possible, please report your case here 👉️ http://bit.ly/cabifyreport selecting “You still don't have an account” my account and fill out the form. We will be waiting for you to review what happened and solve your access.

  • Terrible terrible e experience

    Ferrerogra

    Terrible experience not only with the app, but overallI used to use it previous year when i was living in Argentina. I left the country for some months and lost my phone number, as soon as i got back I’ve created new account because it wasn’t possible to restore the account without having access to an app. After creating the new account I used it only several times unless I started experiencing “Unknown error” every time I put the order. It took me 20 days before I found the letter in my spam folder that my account is frozen unless I provide my ID and bank card picture. As soon as I noticed the letter I responded it but got no answer, now it’s almost 2 months of waiting. I ended up using Uber every time I need a trip which is not perfect at all but at least their customer support did answer me when i had a problem.

    Developer Response

    Hello Ferrerogra. In order to validate your case, you need to contact us through our help center https://help.cabify.com/hc/es. Thanks for communicating. Greetings!

  • You can use it only 2-3 times.

    Mkkkkbccfg

    In my case i used it some times than asked to delete my account.Payed cash, then they asked to pay by card, only once i paid by card, and after it none of my bank card accepted(accepted all over the world except this app), can’t choose cash as a pay method. Support didn’t tell me anything I asked: how to use this app with cash, or why I can’t pay by my cards.

    Developer Response

    Hello, please send me the report number you made so I can follow up and clarify what happened with the cash payment method.