24/7 Software TrackPad
IMS TrackPad for v4
Free
NOTE: This application is only compatible with the v4 IMS. If you are currently on v3, contact your customer success specialist to discuss your migration options to v4.
24/7 Software's TrackPad app gives you the ultimate tool to report and manage incidents all from the convenience of a tablet
This app integrates with the v4 IMS (Incident Management System). Access to the app is restricted. For more information about this application, you can reach us at 888.994.5442 or visit our website www.247Software.com
more Miscellaneous bug fixes.
1.18.2 11 Aug
Fixed an issue causing the application to freeze.
1.18.1 9 Aug
Updated software libraries for better app performance.
1.18.0 3 Aug
1. Fixed an issue that was causing details not to be saved when using a Bluetooth keyboard.
2. Added a prompt to refresh data whenever the setup data is changed by an Admin.
1.17.4 11/09/2024
1. Fixed an issue that was allowing Associated Persons to be created without adding mandatory data
2. Added support for OS 11 and above
1.17.3 02/04/2024
1. Fixed an issue that prevented incident attachments from being synced.
2. Changed the image type for images captured on the device to JPG
1.17.2 25/04/2023
Added support for Data Merge with incidents which now merges the incident details from all changes made by users. Users will no longer overwrite data from blank fields when updating incidents.
1.17.1 30/03/2023
Fixed an issue with the Notepad that was preventing the Summary Report from being generated.
1.16.3 09/02/2023
Fixed an issue that was causing the app to crash when changing the screen orientation.
1.16.2 20/09/2022
We have temporarily removed the ability to scan driver's licenses into the Associated Person as we continue to evaluate the future of this feature.
1.16.1 03/08/2022
1. Support for our new data center region located in Australia. Make sure to select your country on the login screen to be connected to the appropriate region. Customers in Australia should select USA until Customer Success has confirmed their data is migrated to Australia.
2. Bug fixes.
1.6 22/06/2022
1. Added the NotePad Queue to allow you to view and add the event related notes.
2. Added Event Attachments to allow you to view and add any attachments to an event.
3. Miscellaneous bug fixes and improvements.
1.5 01/04/2022
Fixed the following:
Resolved issue where recent Incidents showing incidents which are outside users department permissions.
Fixed an issue where user not able to use application on iOS version 9.3.5.
Fixed an issue where newly downloaded app already logged Into account if backed up.
Minor bug fixes.
1.4.5 06/01/2022
1. The Linked Location/Section feature is back! If your device is online then the Location/Sections dropdowns will be linked.
2. Updated icon pack to support newer icons in incident Type and Department screen.
3. Minor bug fixes.
1.4.4 19/06/2021
1. Changed the attachment upload and download feature to support a new secure media server.
2. Added the ability to change the incident status from the Dispatch Queue by clicking on the timeline clocks.
3. Miscellaneous bug fixes.
Note: Please update this application as soon as possible in order to continue to view and upload incident attachments.
1.4.3 16/04/2021
Improvement to catch the crash logs
1.4.2 08/01/2021
1. The Location/Section linking capability has been removed to increase performance.
1.4.1 30/12/2020
1. Added the ability to view the Notepad.
2. Added the ability to view Event Attachments.
3. Miscellaneous bug fixes and performance improvements.
1.4 23/12/2020
1. Added the ability to scan driver licenses into the Associated Persons involved in an Incident to speed up your data entry process.
2. Increased the font darkness for easier readability.
3. Miscellaneous bug fixes.
1.3 07/10/2020
1. Short form available for incident
2. Associated Person: New Default fields added
3. Multi-select option is now available in Handled By field, similar to v3.
4. User will receive notification for the following:
a. Event Ended
b. Event Deleted
5. Event Marker will automatically update on app when activated through web. When adding new incidents, Event Marker will be pre-filled in the incident form.
6. Bug fixes
1.2 02/09/2020
1. The Text Paragraph field is now available in Incident Long Form and Associated Person.
2. Following features are now available in Incident Queue:
- Delete Incident from the Incident Queue.
- Retrieve Draft Incidents.
- Approve/Deny Incidents.
- Lock/Unlock Incidents.
3. Following features are now available in Dashboard:
- Access Incident Details page from Recently Viewed incidents and Recent Incident widgets on Dashboard.
- Access Incident Queue from Incidents Statistics widget on Dashboard.
4. Fixed several other bugs.
1.1 10/07/2020
Miscellaneous bug fixes.
more Version 1.18.2 11 Aug
Data Not Collected The developer does not collect any data from this app.