Avira Phantom VPN & Wifi Proxy

  • 3.5
    out of 5
    8 Ratings
  • Doesn’t work and takes money for free period

    antonezhkov

    The app collects money when you click test period, despite of mentioning that it has free 7 days to check its working. And this VPN doesn’t work in Russia at all, but it costed me for 4.99. Hope Apple will delete this app from App Store.

    Developer Response

    Hello, We regret to hear about your issue. We do not charge without user's consent. There may be a misunderstanding. Please contact us at https://support.avira.com/hc/en-us for further assistance. Roy*Avira

  • No easy way to refund automatic charge for this “free” app

    Alex Jet Ward

    I’ve just download this “free” app and when it installed it automatically charged me USD 4.99 from my Apple Store-linked bank card. I don’t have Avira account. I didn’t like the “free” app and want to refund this automatic charge for the “free” app, but it doesn’t seem even possible to submit a refund request because I don’t have Avira account (I didn’t register at Avira website, I just downloaded their “free” app). What can I do now?! Why is it so difficult?!