Download the Official LNER App - Feel freedom when you travel with LNER
Plan, book, and track your journey effortlessly with the LNER App. Check train times, buy cheap train tickets across Great Britain, and enjoy no booking fees - ever.
As the official operator of the East Coast Main Line, our Azuma trains connect London to Scotland, stopping at over 50 stations, including London King’s Cross, Peterborough, York, Leeds, Newcastle, and Edinburgh Waverley.
Looking for cheap train tickets in Great Britain? We’ve made it even easier to buy train tickets to any destination in the country through the LNER App. Plan your journey in the LNER App to travel safely and with confidence.
Why choose the LNER App?
Our train app offers everything from digital tickets to real-time updates, making your journey easier from start to finish.
- No booking fees, ever - the price you see is the price you pay.
- Live Journey Calling Points - track your train’s progress in real time to plan better connections.
- Cheapest LNER tickets, guaranteed - always the best prices.
- Get £5 free and earn 2% credit back - join LNER Perks to receive £5 free and earn 2% credit back on every LNER journey, and enjoy exclusive member rewards.
- Refer a friend - Refer a friend to LNER Perks and once they’ve travelled, you will both receive £10 LNER credit.
- Track a Train - follow up to three trains at once, even without a ticket. Ideal for keeping friends and family updated or planning pickups from the station.
- Choose your seat - window, aisle or table - your choice.
- Digital eTickets - travel seamlessly with paperless tickets.
- One-click Delay Repay - hassle- free refunds.
- Live Trains Hub - see all trains running on a specific route, so you can stay informed at a glance.
- Group discounts - save 20% when booking for groups of 3 - 9.
- Season tickets - Travel smarter with flexible and money- saving options for regular commuters. Quickly renew or buy season tickets in the app.
- Family tickets - Planning a family trip? Enjoy family- friendly ticket options for better value when travelling together.
Our favourite features to make your travel experience as quick and easy as possible:
CHOOSE YOUR OWN SEAT
Whether you have a favourite seat or you want a table to eat, work or relax, the LNER app makes it quick and easy to choose your preferred spot onboard.
LIVE TRAVEL UPDATES
We know you don’t like delays, and neither do we! But wouldn’t it feel better to know before getting to the station? With LNER Assistant, you get platform information, journey updates and onboard details like food and drink changes.
LIVE JOURNEY CALLING POINTS
No more missing your connection from lack of information! Track the live progress of your journey in real time. You can also view earlier or later calling points for better planning.
TRACK A TRAIN
Track up to three trains at once in the Live Trains Hub and pin them to your homepage for easy access. This is perfect for keeping friends and family updated or planning pickups from the station.
AUTOFILL STATION SUGGESTIONS
Choose your departure station and destination in just a few taps. We’ll suggest the nearest stations based on your location when you’re booking your train ticket.
LIVE TRAINS HUB
Checking before you travel has never been easier. Stay informed by seeing all trains running on a specific route, so you’re always in the know.
QUICK CHECKOUT
Booking last-minute? One-click payments make it easy, even if you can’t find your card. You can choose to save your payment details for next time.
Travel made easy - download the LNER train app today for a smoother journey.
Whether it’s checking train times, finding the best train tickets, or managing your commute with a season ticket, the LNER App is your must have travel companion.
LNER (London North Eastern Railway) replaced Virgin Trains East Coast in 2018. Our history dates back to GNER (Great North Eastern Railway).
After postponing our journey on Friday 18 Feb and buying new more expensive tickets for Monday 21 Feb- as at the time LNER website was saying to claim a refund and rebook rather that accept the Friday tickets on Monday- we are now stuck at Kings Cross with no trains moving due to power line problems. I’ve now had to book new tickets for tomorrow as there is no news on today’s travel. Advice from LNER to travel from Euston is not really helpful as we can’t reserve seats on Avanti trains - so no guarantee of a seat or travel. I appreciate that none of it is LNERs fault and your staff are doing a really good job keeping people informed in a friendly manner- so full marks to them. I just hope all the refunds go through without a problem
Useful app
Razmatazi
Everyone has their own app these days, but I use this one as I make a journey with them often enough.It's quick & easy to book, & handy to be able to see your tickets straight away, so no faffing with ticket collections, downloading stuff from emails, printing stuff, etc.Would be better if you could look up 2 journeys at the same time, in different 'tabs' or something. For example, I usually book a train from London to up north, but from my local train station I don't book it so I can keep my plans flexible, but it would be handy to see what time the trains are & if I can make a connection. If I put the full journey in from my station to up north, sometimes if just shows the ones with the best connection times, but if you wanna go for a particular time train from London, you have to do a separate journey from your local station to London to check what would get in in time, & then go back to the main journey.
Bike bookings on LNER app
Two wheel passenger
I have recently installed the lner app on my phone and started to use it for booking trains from Edinburgh to London instead of Trainline. All good except the bike reservation feature. You have to choose train and pay for it before you can see if there’s a bike space. It’s much easier in Trainline where you can see the trains that have bike spaces when you’re browsing for a ticket with a clear bike icon. This means I have both systems open when booking and toggle between train line and lner to check if there are bike spaces and there’s always a nerve wracking moment between confirming a ticket and reserving the bike in case someone has dashed in and snaffled one of the 4 precious bike slots. Please change this!! It can’t be that difficult! There are already so many less bike slots on the. Ázuma trains that booking has become much more challenging. In hope
Error message on my account
dianeJeden
There is an error message on the One Click Delay Repay part on my app. It says I need to refresh as the transactions have failed to load. I have done this and also deleted and reinstalled the app but the message is still the same. I have messaged LNER and would like tech support to help but no one seems interested and just keep saying we have not been informed there is a problem on the app. The whole point in me having the app is for convenience and I don’t want to have to manually apply every time I have to ask for a refund. I just want to be able to use the One Click Delay Repay as I have enabled it.
Developer Response
Hi Diane, sorry to hear about this. You should have been listened to when you reported the concern. We *have* been informed there's a problem on the app if you've taken the time to tell us there is! Your expectations of the app are correct, it's there for convenience. I'll pass this on to the team and hopefully they'll be in touch soon.
A smoother, more reliable LNER App is pulling into the station. We've fixed a few issues and made some improvements to keep things running nicely.
Version 4.55.0
The developer, LNER, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Privacy practices may vary based, for example, on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
