Iron man game just goes into a black screen with no indication of what to do apart from just mashing the screen randomly. Not impressed at all considering the purchase price. Don’t think each game offers value for money for what you get.
Developer Response
Whoa! Don't like to hear things like that...so let's take care of what's bugging you pronto! Email us right away at support@storytoys.com and we will get to the bottom of it!
Hulk game … fight sandman then what????
Papipot
After my toddler asking over and over and over again for the hulk game I finally gave in and paid ALMOST £5 for this game. He enjoyed the game for around 10/15 mins before telling me it was broken and gave me back my phone … while he was off playing I decided to have a go. I defeated the sand guy but could not work out the purpose of building the houses? After fighting the sand person 5 times he decided enough was enough and didn’t show up again. The littler builders went on strike and stopped delivering more pieces so I couldn’t even finish building the flat houses. The whole concept of this game could be soooooo much better!!!! Feel a bit robbed it’s definitely not worth what I paid.
Developer Response
Sorry you're not happy. We'd like to look into this. Can you please email us the details of model and OS of the device you're using and a few screenshots/screen recording of the issue with not being able to complete the build? Please reach us at support@storytoys.com. Also let us know of any feedback you may have for us to help improve your experience wit us. Thanks!
Money scammers!!
RaveRox
We were paying to unlock features at 4.99 a pack. Extortion but it was fine because they introduce things so rarely. Now to unlock everything it’s 4.99 a month to subscribe with no option to buy packs instead and have access forever. No automatic refund for the £15 already spent unlocking everything!! It’s an absolute joke and they’ve done it with the Mickey app as well and undoubtedly will do it on the main duplo app which I’ve spent way more on. I intend to complain and try and get a refund for the £30 spent across the two apps they are forcing subscription on to unlock everything. And is it worth it? Absolutely not. Just another way to fleece parents when their little ones get confused and stressed at locked games. Let’s remember these are for toddlers mainly. Doesn’t need to be this expensive at all!!
Developer Response
We're sorry you're not happy. The subscription option was introduced at a later stage in response to an overwhelming request from our customers. If you have made individual play pack purchases, they are owned by you for an indefinite amount of time, where as your subscription ends when you cancel it. If you'd like to explore other options, please email us at support@storytoys.com and we will find a way to leave you happy!
Expensive and Buggy - AVOID!
CBR-45
Free to download and then loads of expensive in app purchase to play new games and levels. Once you start paying it gets buggy. You can, of course, contact the developer who initially is very happy to try and help, then it seems to get too difficult, nothing happens and they stop replying when you ask for an update. Poor all round, Lego are better than this and shouldn’t allow such a developer to sully their name.
Developer Response
Hi there, we are very sorry you feel this way. If you have already contacted us via email at support@storytoys.com, please be rest assured our team is reviewing the issue. Can we request you to contact us on the same email thread, we will do everything we can to rectify this.
Our new seasonal scene arrives in Build and Play! When summer is here, it’s time to hit the beach, but make sure you don’t get sand in your superhero costume! And with
Sandman around to whip up a sandstorm
that will not be easy.. Dig for treasure in the sand piles, build an inspirational sandcastle, and enjoy a fun-filled summer adventure with your favorite heroes.
Version 22.3.1
The developer, StoryToys Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
StoryToys Limited
Size
615.9 MB
Category
Education
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPad Requires iPadOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
